Question 1

What makes this different from other chatbots?

Accepted Answer

Most chatbots follow scripts — they present options, the user clicks, the bot presents more options. That’s a decision tree with a chat interface. Our AI agent learns from your live website, generates contextually appropriate responses, and — in the full version — takes real actions in your real systems. It books appointments, updates CRMs, sends confirmations, and monitors open items. It’s the difference between a phone menu and an employee who knows your business.

Question 2

What can the AI agent actually do?

Accepted Answer

Five capability layers: (1) Task execution — books appointments, creates tickets, sends emails, updates records. (2) Proactive monitoring — watches for leads that haven’t been followed up, tickets sitting unanswered, orders flagged for issues. (3) Autonomous decisions — enforces rules you define, like auto-escalating after missed responses. (4) Deep context — remembers customer history across sessions. (5) Open integrations — connects to anything online.

Question 3

How long does setup take?

Accepted Answer

The demo builds in under 5 minutes — just enter your website and a description. Full deployment with integrations and workflows takes a few days with our Setup Sprint ($499 one-time), where we map your workflows, configure everything, test, and deploy.

Question 4

What systems does it integrate with?

Accepted Answer

Anything that’s online. CRMs (HubSpot, Pipedrive, Salesforce), calendars (Google Calendar, Calendly), helpdesks (Zendesk, Freshdesk), e-commerce platforms (Shopify, WooCommerce), communication tools (Slack, email), and any other web-based tool with an API.

Question 5

How do we trust it to act autonomously?

Accepted Answer

You define the boundaries. The agent never acts outside the rules you set. You tell it: “You can book appointments, but never cancel without confirmation.” “You can offer a 10% discount, never more.” Everything outside the defined perimeter gets flagged for a human. You start narrow, watch it work, and expand the permissions over time.

Question 6

We don’t need this yet — is it too early?

Accepted Answer

The right time to set this up is before you feel the pain. Once a business handles 50+ customer interactions a day, every minute of delay costs a lead or a satisfaction score. The agent starts small and scales with you — you’re not buying enterprise software, you’re hiring a 24/7 team member at a fraction of the cost.

Question 7

Is there a free trial?

Accepted Answer

Yes. The free demo lets you build and chat with an AI agent (30 messages, no signup). You can test the full experience before committing to a paid plan.

Question 8

What languages are supported?

Accepted Answer

All languages are fully supported with no limitations. The AI agent handles multilingual conversations natively — whether your customers speak English, Spanish, French, German, Chinese, Arabic, or any other language.

Question 9

How does billing work?

Accepted Answer

Monthly or annual billing (save ~17% on annual). If you exceed your conversation limit, overage is charged per conversation at a reduced rate. When monthly overage exceeds 30% of your plan price, we recommend upgrading — no surprise bills.

Question 10

What kind of support do we get?

Accepted Answer

Lite: email support (48h). Pro: priority support (24h). Business: dedicated account manager with direct phone & chat line. Enterprise: custom SLA. All paid plans include guided onboarding.

Frequently Asked Questions